Privacy Policy
Last updated: June 2026
1. Overview
Fontumi Telecom LLC. ("Fontumi," "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect and use your Personal Information when you visit our website, communicate with us, or we otherwise process your Personal Information (collectively, the "Platform").
This Privacy Policy does not apply to data subjects of our customers whose Personal Information we may receive pursuant to the services we provide. Our customers use our platform to store and process their own customers' Personal Information. In these cases, we act as a processor and service provider.
2. Information That Fontumi Telecom LLC. Collects About You
We collect information about you ("Personal Information"):
- Directly from you: When you create an account, make a purchase, request information, or contact us.
- From third parties: We obtain information through marketing partners, vendors, and other publicly available sources.
- Automatically: We collect information about how you interact with the Platform, including device information, IP address, and through the use of cookies.
3. How Fontumi Telecom LLC. Uses Your Information
We use Personal Information for the following purposes:
- Functionality and Development: To provide, personalize, and improve the Platform.
- To Provide AI Features: We use artificial intelligence tools to enhance capabilities. We do not use your Personal Information to train generalized, public AI models.
- Customer Support: To provide you with assistance.
- Business Operations: To operate our business, billing, and contractual compliance.
- Communication: To send messages about the Platform, alerts, and marketing materials.
- Protection and Security: To keep our Platform safe from fraud and cyber threats.
- Advertising and Marketing: To provide personalized content and study campaign effectiveness.
- Legal Compliance: To comply with legal and regulatory obligations.
4. How Fontumi Telecom LLC. Protects Your Information
We design our Platform to provide reasonable and appropriate administrative, technical, and organizational security measures to protect your Personal Information against risks such as loss, destruction, and unauthorized access.
5. When Fontumi Telecom LLC. Shares Your Information
We may disclose Personal Information to the following categories of third parties:
- Affiliates and Subsidiaries: For purposes consistent with this Policy.
- Service Providers: To provide services such as hosting, data analysis, IT, or customer service.
- Partners: For marketing purposes, joint promotions, or product integrations.
- Sales, Mergers & Acquisitions: As part of a corporate transaction.
- Legal Purposes: To the extent required by law or to comply with official investigations.
6. Data Retention
We will only retain your Personal Information for as long as reasonably necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
7. Your Legal Rights
Depending on where you live, you may have rights to request access to, correction, or deletion of your personal data, and to make additional choices such as the kinds of marketing materials you receive.
8. International Data Transfers
Fontumi Telecom LLC. is a global company. As such, we may transfer your Personal Information between countries to operate efficiently and improve performance, always complying with applicable laws.
9. Privacy Policy Updates
Fontumi Telecom LLC. may change this Privacy Policy at any time at its discretion. We will notify you of changes if required by law. Your continued use of the Platform after we make changes is deemed to be acceptance of those changes.
10. How To Contact Us
To ask questions about this Privacy Policy and our practices, contact us at:
Fontumi Telecom LLC.Carrera 64B 85-150 Oficina 902 Riverview
Barranquilla, Colombia
Email: soporte@fontumi.co
