Fontumi One

    Everything you need to
    operate with AI.

    Fontumi One combines enterprise CRM capabilities with conversational AI to transform how your business runs.

    Omnichannel Inbox

    Unify WhatsApp, Instagram, Facebook, and Webchat into a single, high-performance interface.

    • Shared team inboxes with collision detection
    • Automated routing based on agent skills
    • Rich media support and quick replies
    • Customer context and CRM history alongside every chat

    Omnichannel Inbox UI Visualization

    AI Copilot (Whisper)

    Your agents' secret weapon. An AI that reads the conversation and suggests the perfect response.

    • Real-time reply generation based on company knowledge
    • Objection handling suggestions
    • Automatic sentiment analysis
    • One-click data extraction to update CRM fields

    AI Copilot (Whisper) UI Visualization

    Corporate Monitoring

    Complete visibility into your team's WhatsApp performance and compliance.

    • Real-time dashboards of agent activity
    • SLA tracking and breach alerts
    • Keyword monitoring for compliance
    • Conversation auditing and export

    Corporate Monitoring UI Visualization

    Voice AI

    Deploy conversational voice agents that sound human and understand context.

    • Inbound call deflection to WhatsApp
    • Automated qualification calls
    • Natural language understanding with latency <500ms
    • Multi-language support for LATAM

    Voice AI UI Visualization

    AI Analytics & Insights

    Stop guessing. Let AI analyze your conversations to find revenue opportunities.

    • Win/loss analysis from chat transcripts
    • Trending topics and customer objections
    • Agent performance benchmarking
    • Predictive lead scoring

    AI Analytics & Insights UI Visualization

    AI Scheduling

    Automate appointment booking directly within WhatsApp conversations.

    • Natural language date/time parsing
    • Calendar sync (Google, Outlook, Apple)
    • Automated reminders and rescheduling
    • Multi-timezone support

    AI Scheduling UI Visualization

    Loyalty & Retention

    Turn one-time buyers into repeat customers with automated WhatsApp campaigns.

    • Automated NPS and CSAT surveys
    • Cashback and points balance notifications
    • Re-engagement campaigns for dormant users
    • VIP customer routing

    Loyalty & Retention UI Visualization

    API & Integrations

    Connect Fontumi to your existing tech stack seamlessly.

    • RESTful API and Webhooks
    • Native integrations with ERPs (SAP, Oracle)
    • Zapier and Make connectors
    • Custom data models

    API & Integrations UI Visualization

    WhatsApp Calls API

    Manage WhatsApp voice calls directly from the platform.

    • Route WhatsApp calls to available agents
    • Call recording and transcription
    • AI summarization of voice interactions
    • Call analytics

    WhatsApp Calls API UI Visualization

    Ready to transform your operations?

    Get a personalized walkthrough of Fontumi One and see how these features apply to your specific business model.

    See it in action