WhatsApp is already your sales and support channel.
Fontumi One is the operating system behind it.
Centralize conversations, automate follow-ups, operate calls, and empower your team with real-time AI.
Leading companies operating with us
Compatible with major messaging platforms
Companies already sell on WhatsApp.
But they still operate it manually.
Lost Chats
Conversations get buried and customers are left without answers.
Forgotten Follow-ups
Sales opportunities go cold due to lack of execution.
Trapped Sales
Critical information isolated in sales reps' personal phones.
In LATAM, millions of dollars are lost every day due to lack of conversational execution.
WhatsApp is replacing the corporate call center.
Customer service no longer lives in IVRs, PBXs, or landlines. Customers now text, call, buy, and resolve everything through WhatsApp.
Everything happens on WhatsApp
Fluid conversations with AI
Integrated voice calls
Payments with MercadoPago
Quick problem resolution
mi Empresa
en línea
Fontumi One builds the infrastructure to operate this new reality.
Turn conversations into real operations.
It's not just sales. It's the complete execution layer for your entire company.
Conversational Sales
Automated follow-ups, lead management, and commercial AI copilot to close more deals.
- Seguimiento automatizado
- Gestión de leads
- Copiloto de IA comercial
Llamada de WhatsApp
Atendida por Voice AI
Conversational Contact Center
WhatsApp calls, Voice AI, SLA, monitoring, and hybrid support at scale.
- WhatsApp Calls
- Voice AI
- SLA y monitoreo en tiempo real
Conversational Reputation
Google reviews management, social listening, and integrated commercial QA.
- Gestión de Google Reviews
- Social Listening
- QA Comercial integrado
Monitor de Reputación
Excelente servicio por WhatsApp, muy rápidos.
Resolvieron mi problema al instante.
AI Voice Agent
Handling qualification...
Call Recording & QA
Analyzing sentiment...
The PBX of the future lives inside WhatsApp.
Operate WhatsApp calls with Voice AI, human agents, monitoring, recordings, workflows, tracking, and hybrid support. All from a single platform.
Tailored for how you do business.
Fontumi adapts to the specific operational needs of your industry.
Healthcare & Clinics
The Problem
Missed appointments and slow patient responses.
The Fontumi Solution
Automate patient scheduling, reminders, and post-consultation follow-ups securely.
Education
The Problem
Lost enrollments due to delayed information.
The Fontumi Solution
Manage student admissions, tuition reminders, and academic inquiries at scale.
Retail & E-commerce
The Problem
Scattered online inquiries and manual order tracking.
The Fontumi Solution
Recover abandoned carts, send personalized offers, and handle customer support instantly.
Automotive
The Problem
Leads cooling off before test drives are booked.
The Fontumi Solution
Qualify test-drive leads, schedule maintenance, and send service reminders.
1st company in Colombia with ISO 42001 🇨🇴
Your information is secure. Your AI is responsible.
Operating on WhatsApp demands responsibility. We guarantee your customer data won't leak and the AI makes ethical, safe decisions for your business.
Total Protection (ISO 27001)
End-to-end encrypted data, strict access controls, and zero information leaks.
Ethical AI (ISO 42001)
Our models make auditable, secure decisions aligned with your company policies.
Regulatory Compliance
Avoid fines, protect your brand's reputation, and comply with privacy regulations in LATAM.
Awards & Sponsors
Backed by Colombia's most important institutions and recognized for our innovation.
Best Startup — Fourth Industrial Revolution
Emprender SENA
Seed Capital Winner
Ministry of IT Colombia & Fondo Emprender SENA
Destapa Futuro
Bavaria Foundation
The Operating System for your WhatsApp Ecosystem
We are not just a CRM. We are the infrastructure that expands WhatsApp capabilities for your business.
| Capability | Fontumi One + WhatsApp API | WhatsApp Business App |
|---|---|---|
| Multi-agent in WhatsApp | Intelligent routing to every employee | Limited to 4 devices, no control |
| Interactive Buttons in WhatsApp | Official buttons, lists, and quick replies | Plain text only (manual) |
| AI Agents in WhatsApp | 24/7 AI that sells, schedules, and resolves | Basic auto-responders only |
| WhatsApp Calls | Manage inbound and outbound calls. | Personal calls without traceability |
| Payment Links in WhatsApp | Integrated payments with MercadoPago in +10 countries and currencies | External links or manual transfers |
| WhatsApp Flows | Interactive forms inside WhatsApp | Manual information exchange |
WhatsApp is your business ecosystem
Fontumi One gives you the power of the Official API so your operation never stops.
Scale your operations.
Choose the plan that fits your team's size and AI needs.
STARTER
For individuals and small teams taking their first steps with a CRM.
- 3 Users
- 1 Official WhatsApp API
- Unlimited Contacts
- Custom fields
- Custom tags
- Shared inbox for WhatsApp, Instagram, Facebook and Tiktok
- Unlimited quick replies
- Unlimited chat history in your Google Drive
- WhatsApp Marketing mass campaigns
- Requires credits for WhatsApp campaigns
- Basic 5x8 email support
PRO
For growing commercial teams that need an essential toolkit.
- 5 Users (3+2)
- 1 conversational AI agent
- 5 WhatsApp Business (QR)
- Workflows and basic automation actions
- Real-time leads Integrate Meta & Google Ads
- WhatsApp Buttons interactive messages
- Reports and analytics of your Users
- 5 hours initial onboarding
DELUXE
For growing teams ready to scale with advanced tools.
- 10 Users (5+5)
- 5 conversational AI agents (1+4)
- WhatsApp Calling
- Digital Reputation with AI Google My Business, Booking
- Unlimited web forms
- 2 Process funnels
- Unlimited QR codes and tracking links
- Social Planner for posts and analytics for Facebook, Instagram, TikTok, and LinkedIn
- Professional Email Marketing Campaigns using your anti-spam domain DKIM & DMARC
- + 5 hours accompaniment
- + 6x8 video call support
ELITE 🚀
For large teams with custom workflows and enterprise-level needs.
- 10 extra Users
- Your company logo or brand on the platform
- Unlimited process funnels
- Advanced AI Studio with flows, API, and MCP server drag-n-drop builder
- VIP Dedicated Account Manager accompaniment and monthly strategic optimization session
- + 10 hours premium accompaniment
Usage and additional costs (Apply to all plans)
Plans are billed monthly to the registered credit card. Top-ups for additional consumption are added to a Wallet from which they are deducted.
PCI compliant payments through Stripe
Common Questions
WhatsApp changed how companies sell.
Fontumi One changes how they operate it.
Bring AI into every conversation and scale your operations.
Book a demo