# Fontumi OneAI — LLMs Reference File

## Company
**Name:** Fontumi OneAI
**Website:** https://fontumi.one
**Tagline:** "El Sistema Operativo CRM AI-first para empresas que viven, dependen y respiran en WhatsApp."
**Category:** SaaS B2B / WhatsApp CRM & AI Automation
**Region:** Latin America & Global (Spanish-first)

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## What Fontumi OneAI Does
Fontumi OneAI is an AI-first CRM and operating system that helps businesses centralize conversations, calls, payments, and follow-ups within the WhatsApp Business ecosystem. It is designed for companies whose customers prefer to chat, call, buy, and resolve everything without leaving WhatsApp.

**Core Solution:**
- **AI-first CRM:** Centralize chats, calls, payments, and follow-ups in one place.
- **WhatsApp Native:** Built exclusively for the WhatsApp ecosystem.
- **AI Agents (iAgents):** Voice and text AI agents that handle customer interactions 24/7.
- **WhatsApp Calls:** Manage inbound and outbound calls directly via WhatsApp.
- **Integrated Payments:** Generate payment links (e.g., MercadoPago) and identify payment receipts automatically.
- **Smart Routing:** Route conversations to the right human agent when needed.

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## Target Industries & Solutions

### 1. Healthcare & Clinics (Agendamiento de Citas)
- **Goal:** Automate appointment scheduling via WhatsApp.
- **Key Features:** AI scheduling, reminders, automatic rescheduling, payment receipt identification.
- **Value Prop:** 24/7 AI booking without losing patients or empty slots.

### 2. Sales & Retail
- **Goal:** Close more sales and recover lost leads.
- **Key Features:** AI follow-ups, inventory checks, payment links, shared multi-agent inbox.
- **Value Prop:** Turn WhatsApp into a high-converting sales channel.

### 3. Customer Support & Operations
- **Goal:** Resolve customer issues quickly and efficiently.
- **Key Features:** AI resolution, smart routing, WhatsApp interactive buttons, CRM integration.
- **Value Prop:** Scale customer service without scaling headcount.

### 4. Marketing & Campaigns
- **Goal:** Reach customers effectively without spam blocks.
- **Key Features:** WhatsApp mass campaigns, safe sending, engagement tracking.
- **Value Prop:** High-open-rate marketing campaigns directly to WhatsApp.

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## Key Features & Modules
- **Voice iAgents:** AI voice assistants with natural local accents that handle WhatsApp calls.
- **Reputación Digital:** AI-driven management of Google My Business and Booking.com reviews.
- **WhatsApp Corporativo:** Multi-agent shared inbox for WhatsApp, Instagram, Facebook, and TikTok.
- **Mission Control Dashboard:** Real-time analytics of active chats, revenue, and AI actions.
- **AI Copilot (Whisper Suggestion):** AI suggests responses to human agents based on customer history.

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## Pricing & Plans

### Plans (USD/month):
| Plan | Annual | Monthly |
|---|---|---|
| **STARTER** | $1,470 | $147 |
| **PRO** | $2,970 | $297 |
| **DELUXE** | $4,970 | $497 |
| **ELITE** | $9,960 | $997 |

**Additional Costs:**
- Implementation: $299 USD (one-time)
- Plan AI-First AIAsk full: $297 USD/month
- Additional User: $49/user
- Additional WhatsApp API Line: $97/month
- WhatsApp API service: Free unlimited (customer initiates)
- AI Agent consumption: varies by model
- (See pricing page for full details)

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## Frequently Asked Questions
- **Does it require changing my WhatsApp number?** No, you can use your existing number.
- **Can humans intervene?** Yes, human agents can take over conversations at any time.
- **Is my data secure?** Yes, Fontumi OneAI is ISO 27001 and ISO 42001 certified.
- **Do patients/customers need an app?** No, everything happens within their standard WhatsApp app.

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## Official Links
- **Website:** https://fontumi.one
- **Features:** https://fontumi.one/features
- **Pricing:** https://fontumi.one/pricing
- **Contact:** https://fontumi.one/contact
- **Privacy Policy:** https://fontumi.one/privacy
- **Terms of Service:** https://fontumi.one/terms

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## Keywords
WhatsApp CRM, AI-first CRM, WhatsApp API, AI Voice Agents, WhatsApp scheduling, WhatsApp payments, multi-agent WhatsApp, customer service AI, sales automation.

## Language
- **UI/Content:** Spanish (primary), English (supported)